Come in, call, or send a message.

Reach us the way that works best for you.

The fastest answer to most questions comes from stopping by the gym during staffed hours — our coaches are at the front desk from 6 AM to 8 PM Monday through Friday, and from 8 AM on weekends. For class booking questions, membership changes, or trial sign-ups, the front desk staff can handle everything on the spot. If you prefer email, we respond within one business day, usually faster. For new membership inquiries specifically, a senior coach will follow up personally rather than routing you through a sales process — because we'd rather answer your actual questions than read you a script. Hartwell & Sons is located at 2418 Frankford Ave, one block north of the intersection with Girard Ave. Street parking is available on Frankford and the surrounding residential blocks. SEPTA's Market-Frankford Line stops at Girard station, a four-minute walk.